Frequently Asked Questions

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General
Question Answer
What are the legal ages to serve and sell alcoholic beverages in Iowa?

A licensee's employees and agents must be at least:

  • 16 to sell liquor, wine, or beer in original unopened containers for off-premises consumption (grocery stores, convenience stores, liquor stores, etc.).
  • 18 to sell, serve and dispense liquor, wine, or beer for on-premises consumption (restaurants, bars, clubs, etc.).
  • 21 to deliver liquor, wine, or beer in original unopened containers to a home or other designated location for personal use (licensees and permittees authorized to sell liquor, wine, or beer for off-premises consumption).

Note: Age requirements apply to the licensee’s family members as well as non-family employees. If there is a local ordinance governing minors in licensed establishments, the ordinance applies.

Iowa Code sections §123.46A, §123.47, §123.49(2)(f), and185-4.25 Iowa Administrative Code

What qualifies as defective product?

Defective products include broken seals, defective cap/cork, dented plastic, bottle missing in a case, defective label, no label, chipped neck, leaky bottles, dry breakage, and spoiled products including sediment/foreign matter and short fills. A case with a missing bottle with no imprint is also considered defective and may be returned if returned in the original box.

When can alcoholic beverages be legally sold and served?

Monday through Saturday 6 a.m. to 2 a.m. & Sunday 8 a.m. to 2 a.m.

Why can't I call with my return requests?

The Division is required to keep records of all returns. With electronic submission, the returns process has been automated. You can easily begin filing a return at the Return Form and information about returns can be found at Return Policy

Why can't I return a misorder after three business days?

TTB regulations only allow returns of misorders, shortages and overages to be credited within a reasonable amount of time after a driver makes a delivery. Three business days was determined to be a reasonable amount of time per TTB suggestions. The Division has implemented internal controls and audits to ensure order accuracy is maintained at the highest possible level. 

Why is there a return policy?

The Division is required to follow TTB regulations; the three business day notification must be enforced for the Division to be in compliance. 

Tobacco - General
Question Answer
What assistance is available if I want to quit smoking or for my employees who want to quit smoking?

Quitline Iowa provides free smoking cessation services to all Iowans. The Quitline will work with you to set up a quit plan and help you with coaching after you quit. You may also qualify for a free, 2-week course of nicotine patches or gum.
Call 1-800-QUIT-NOW (1-800-784-8669) or visit https://www.quitnow.net/iowa/ for more information.

Where do I find cigarette and tobacco permit information for auditors and city clerks?

The link below will take you to the Iowa Department of Revenue website for the latest permit information.
Retail Cigarette/Tobacco/Nicotine/Vapor Permits FAQs for City Clerks and County Auditors 

Where do I find cigarette and tobacco permit information for retailers?

The link below will take you to the Iowa Department of Revenue website for the latest permit information.
Iowa Department of Revenue Retailer Cigarette/Tobacco Permit FAQs 

Where do I find information about the Smokefree Air Act?

To learn about the rules and implementation of the Smokefree Air Act, visit the website - Iowa Smokefree Air Act website. Read the Iowa Smokefree Air Act FAQ.

Licensing
Question Answer
What form do I fill out for a new license?

The off-premises application is for carry out beer, liquor, and wine. The on-premises application is for on-premises consumption of beer, liquor and wine. A separate license is needed for each location.

What is an alternating proprietorship and how do I start one?

Alternating proprietorships allow two or more persons or entities to use the same space and equipment to produce wine. Read more about alternating proprietorships.

What is my annual license fee for next year?

The renewal fee is the same as last year if nothing has changed such as your square footage of your premises (carry-out only), local authority population or Sunday sales privilege. Click for the fee schedule.

What kind of license do I need to serve alcohol on a patio or in a beer garden?

An outdoor service area privilege must be added to a license in order to serve alcohol outside of the licensed establishment. Outdoor service permits are not stand-alone licenses. Read more about outdoor service permits.

When can alcoholic beverages be legally sold and served?

Monday through Saturday 6 a.m. to 2 a.m. & Sunday 8 a.m. to 2 a.m.

Where is the notary section on the license form?

The notary form is located on the last page of the application for new licenses. Renewal licenses do not require the completion of a notary form. Notary Form (PDF)

Who may obtain a Catering privilege?

Catering privilege is not a stand-alone license. Catering privileges may be issued only to holders of annual classes B (hotel/motel) and C (restaurants, etc.) liquor licenses. Read more information about the catering privilege.

Products
Question Answer
What qualifies as defective product?

Defective products include broken seals, defective cap/cork, dented plastic, bottle missing in a case, defective label, no label, chipped neck, leaky bottles, dry breakage, and spoiled products including sediment/foreign matter and short fills. A case with a missing bottle with no imprint is also considered defective and may be returned if returned in the original box.

Why can't I call with my return requests?

The Division is required to keep records of all returns. With electronic submission, the returns process has been automated. You can easily begin filing a return at the Return Form and information about returns can be found at Return Policy

Why can't I return a misorder after three business days?

TTB regulations only allow returns of misorders, shortages and overages to be credited within a reasonable amount of time after a driver makes a delivery. Three business days was determined to be a reasonable amount of time per TTB suggestions. The Division has implemented internal controls and audits to ensure order accuracy is maintained at the highest possible level. 

Why is there a return policy?

The Division is required to follow TTB regulations; the three business day notification must be enforced for the Division to be in compliance. 

Tobacco - Law Enforcement
Question Answer
Who is the permit-issuing authority?

This refers to the licensing entity that issues cigarette permits in your jurisdiction. Usually, if inside a city’s limits, the city issues the tobacco/alternative nicotine/vapor permits. If in an unincorporated area, the county issues the permits.

Your system told me that my password had expired. Help!!

Passwords expire at the end of the 28E Agreement term. These passwords are automatically renewed at the beginning of the next 28E Agreement term, Oct 1st. Contact ABD for password information including changing your password. Contact information for ABD is provided at the bottom of the page.

Retailers & Distributors
Question Answer
Why are you charging me for picnic pumps?

Manufacturers and wholesalers may sell – not give – tapping accessories including faucets, rods, vents, taps, hoses, washers, couplings, gas gauges, vent tongues, shanks, check valves, and “picnic” pumps which are used in dispensing wine or beer from kegs or bulk packaging.  Iowa Code § 123.45; 185 IAC 16.1 and 16.11.   

Manufacturers and wholesalers may provide without charge beer coil cleaning services, including carbon dioxide filters and other accessories to properly clean the coil and affix carbon dioxide filters.  Iowa Code §123.186.
 

Why can’t I have alcohol signage outside my building facing the street?

Iowa law prohibits outside signage bearing brand names and other matter identified with brand names.  Outside signage may refer to “whiskey,” “wine,” or “beer,” and may include cost of the product.  Iowa Code § 123.51.
 

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Printed from the website on January 16, 2018 at 5:13am.